Welcome to the privacy policy of Luxhavenz. This comprehensive document outlines how we collect, use, store, share, and protect your personal data when you use our hotel booking services. Your trust is paramount, and we are committed to ensuring that your personal information is handled in a safe, secure, and transparent manner. This privacy policy is written in accordance with applicable data protection laws in the United States, including requirements set forth by the California Consumer Privacy Act when applicable, and reflects our commitment to compliance, clarity, and user empowerment.
By using our services, you acknowledge that you have read, understood, and consented to the practices outlined in this document. If you disagree or wish to exercise your rights, please review the various options available below regarding access, corrections, or deletion of your personal information.
At Luxhavenz, we collect personal information that is essential for processing bookings, enhancing user experience, and providing tailored services. The information we collect may include but is not limited to your name, email address, phone number, mailing address, date of birth, payment information, and other identifiable details provided during your interactions with our website or customer services.
Our methods of data collection include:
The data collected will be used to:
We only collect and process personal data that is necessary and appropriate, in line with the purpose for which it is collected, and we continuously assess our data processing practices to maintain the highest standards of data protection.
In accordance with data protection regulations, you have the right to access the personal information we hold about you. If you wish to request a copy of your personal data, or if you believe that any information we hold is inaccurate or incomplete, please contact us through the details provided below. We will respond to your request promptly, generally within the timeframe required by law.
You also hold the right to:
To exercise any of these rights, please reach out using our designated contact methods at [email protected]. Where appropriate, we may require you to verify your identity using reasonable means before processing your request. This is in place to protect your privacy and ensure that the information is released only to the rightful owner.
Please note that certain data may be retained in aggregated or anonymized forms where individual identification is not possible for purposes such as analysis, trend reporting, and statistical research.
Protecting your data is of the utmost importance to us. At Luxhavenz, we implement rigorous technical and organizational measures to ensure the security of your personal information. These measures include physical, electronic, and procedural safeguards designed to prevent unauthorized access, disclosure, alteration, or destruction of data.
Some of our security measures include:
Data will be retained for as long as necessary to fulfill the purposes for which it was collected, or as mandated by legal, regulatory, or business requirements. After this period, we will securely delete or anonymize your data. The exact retention period may vary depending on the type of data and the nature of its use. When no longer needed or upon your specific request for deletion, your data will be disposed of in a secure manner.
We may share your personal data with third parties only when necessary to provide our services or to comply with legal requirements. Such sharing can include:
We do not sell, rent, or trade your personal data for marketing purposes. Any transfer of data to third parties is subject to legal constraints and our internal procedures designed to safeguard your privacy.
Our processing of personal data is founded upon several legal bases as stipulated by relevant United States data protection regulations. When you interact with us, consent, contractual necessity, or compliance with legal obligations may serve as the basis for processing your data. We ensure that any data processing is proportionate, legitimate, and transparent.
Specifically, when processing your personal data we rely on:
Our procedures are in full compliance with all applicable laws and regulations regarding the processing of personal data within the United States, including the California Consumer Privacy Act where applicable. We continually review our practices to ensure that they remain in line with evolving standards and legal requirements.
While our primary operations are designed around the residents and users located within the United States, there may be cases where personal data is transferred to other jurisdictions for the purposes of processing and storage. When such transfers occur, we take proactive measures to ensure that your personal data remains protected in accordance with our privacy policy and applicable laws.
In cases where personal data might be transferred to regions with different data protection standards, we ensure the existence of adequate contractual, technical, or organizational safeguards that provide the same level of protection as that offered by this privacy policy.
Our services are not intended for individuals under the legal age of consent. We do not knowingly collect or solicit personal information from children. If it is determined that we have inadvertently received personal data from a child who does not have the requisite consent, we will take immediate steps to delete the information from our records. Parents or guardians who believe that their child has provided us with personal data without permission are encouraged to contact us using the information provided below.
We reserve the right to modify or update this privacy policy at any time. When changes are made, the updated version will be posted on our website with the effective date indicated by the macro 02.12.2025. Your continued use of our services after any modifications constitutes your acceptance of the changes. We encourage you to periodically review this section to stay informed about how we are protecting the personal data you entrust to us.
If you have any questions or concerns about this privacy policy, our data practices, or if you wish to exercise any of your rights as described herein, please do not hesitate to contact us. You can reach us at our designated communication points:
Your feedback is essential and we value any suggestions to improve our adherence to data protection and privacy standards. We are committed to resolving any issues you may have in a prompt and efficient manner.
Luxhavenz is dedicated to ensuring that your personal data is handled with the utmost care and responsibility. We understand that privacy is a critical aspect of our relationship with you, and we take our obligations very seriously. Our policies are designed not only to comply with legal requirements but also to build a foundation of trust, reliability, and mutual respect with all our users.
We appreciate your trust in us and strive to deliver not only exceptional hotel booking services but also a safe digital environment where your privacy is protected at every stage of your user experience. Should you have any doubts or need further clarification regarding our data processing practices, please do not hesitate to reach out. We are always available to listen and address your concerns, ensuring that your journey with us remains smooth, secure, and satisfying.
