Effective Date: 02.25.2025
Welcome to Luxhavenz, your trusted partner in hotel reservation services. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully as they affect your legal rights and obligations.
As a user of Luxhavenz, you agree to provide accurate and up-to-date information during the booking process. You are responsible for all activities under your account and must ensure the confidentiality of your login credentials.
By making a reservation through our website, you enter into a direct contractual relationship with the hotel booked. Luxhavenz acts solely as an intermediary, facilitating the reservation and communicating details between you and the hotel.
Cancellations must be processed through our website following the terms specified by the hotel at the time of booking. These terms will be visible to you before finalizing your reservation. Refund eligibility, if provided by the hotel, will depend on the respective cancellation terms. Please note that Luxhavenz may impose a cancellation processing fee in addition to any charges by the hotel.
Your privacy is of utmost importance to us. Luxhavenz complies with applicable US data protection laws and regulations to safeguard your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, distribution, or misuse.
We collect personal data necessary to process your booking and may share it with the respective hotel. You can request access, rectification, or deletion of your data by contacting us at [email protected]. More details can be found in our Cookie Policy.
We retain your data only as long as necessary for the purpose of fulfilling your booking or legal obligations. Once this period elapses, your personal information will be securely deleted or anonymized.
Your trust is vital to us, which is why Luxhavenz implements cutting-edge security measures to protect your personal and payment information. All sensitive data is encrypted and stored using advanced technology standards.
Luxhavenz adheres to all applicable federal and state laws, including regulations pertaining to consumer rights and data protection. We are committed to transparent and fair business practices.
Luxhavenz reserves the right to modify this user agreement at any time. Changes will be communicated through our website, and continued use of our services constitutes acceptance of the altered terms.
If you have any questions or concerns regarding this User Agreement, please reach out to us at [email protected] . Our headquarters is located at 4987, West Clear Field Street, 83616, Eagle, United States.
